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Drug Policies - You must have a valid prescription from a physician licensed to practice medicine and to prescribe medications. PDC will not, and cannot legally handle any habit forming or narcotic substances, also known as controlled substances, or any drugs that may have a recreational after-market. If your physician issues a 30-day supply of medication with multiple refills, you may order up to a 90-day supply. For long term medications, request an annual prescription for 90 days with 3 refills, from your physician, saving you money on refills.

Returns and Cancellations - For safety reasons, we cannot accept returns on prescription drugs under any circumstance.

A cancellation fee of $20 for each prescription cancelled, will be assessed on orders that are cancelled before shipment. We can not cancel orders that have been shipped. The cancellation fee is to cover the costs of the Physician Review and Pharmacy Dispensing Fee. To cancel an order, please call Customer Service directly at:                (480) 473-3616.

Shipping Information - All orders are subject to a $15.95 shipping & handling fee. This amount is applied to the whole order, not to each prescription in the order. We will try to accommodate family members combining their orders to one location, with one credit card charge. We reserve the right to limit the number of prescriptions sent in one order. Please advise us if you would like both orders to be shipped together in the event one drug is on back order. All orders are processed within 5 working days of receipt , assuming all forms and paperwork are submitted properly. All orders are shipped directly from our pharmacies via ground insured mail, which generally requires an additional 14 - 21 days. We also offer an express shipping option.

You will be contacted if information from your order is missing, or if there are any other reasons for delays. Shipping delays can occasionally occur through customs and are not within our control. Please make sure you have an adequate supply of your medication and a copy of your prescription in case of any unusual delay.

Pricing - PDC cannot be held liable for any pricing errors or shortages encountered by the pharmacy. The client will always have the option to cancel the order prior to shipping in the event of a pricing discrepancy, or an unusual delay.

Payment Information - PDC accepts Visa, MC and Discover Card, and money orders. Money Orders should be made out to Prescription Drugs Canada LLP. We charge American Funds - No conversion to Canadian Funds! Personal checks are NOT accepted.
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